We Respect Your Privacy

WorkRequest.com.au Pty Ltd respects the privacy of all our customers and business contacts, and is committed to safeguarding the personal information which you provide us. Also, WorkRequest.com.au Pty Ltd is subject to the requirements of the National Privacy Principles which are contained in the Privacy Act 1988 (the Privacy Act).

Our Privacy Policy outlines how WorkRequest.com.au Pty Ltd will handle personal information about you. As we collect personal information online through www.workrequest.com.au (our website) or any of our other websites, this Privacy Policy also outlines our approach to online privacy issues.

How is personal information collected?

WorkRequest.com.au Pty Ltd is a leading property management software developer. In order to provide customers with a quality online service, WorkRequest.com.au Pty Ltd provides a central secure web portal or individual stand alone portals for customer access to unique property management solutions tailored for each clients needs.

These portals reflect the different ways in which WorkRequest.com.au Pty Ltd collects personal information about customers.

What personal information does Workrequest.com.au collect, and why?

If you use any of the portals from WorkRequest.com.au Pty Ltd, we need to collect personal information about you, including your name, address and telephone number. The main reason we need this information is so you can use the full functionality of our systems.

Will personal information be given to anyone else?

WorkRequest.com.au Pty Ltd does not sell personal information. However, as a tenant of your property management firm, your information will be accessible by your building management who manage your lease. The information collected by WorkRequest.com.au Pty Ltd will be accessed and used by your building management to provide you with a property management service. All information is kept entirely secure and cannot be accessed by any one else other then WorkRequest.com.au Pty Ltd and your building management.

Security of personal information

WorkRequest.com.au Pty Ltd protects the personal information it collects in a secure database, in proprietary data format, which can only be read using proprietary tools. Data collected online is stored in an SQL database, a protected, secure data centre that is unreachable by the Internet. WorkRequest.com.au Pty Ltd employees are required, as a condition of their employment, to treat personal information held by WorkRequest.com.au Pty Ltd as confidential, and to maintain the confidentiality of that personal information.

Additional privacy information and how to contact Workrequest.com.au

WorkRequest.com.au Pty Ltd may change its Privacy Policy at any time. WorkRequest.com.au Pty Ltd will make available this policy to anyone who requests it, whether at our offices, agency offices or by use of our website. For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au. If you feel that WorkRequest.com.au Pty Ltd is not complying with this Privacy Policy, or if you have other privacy concerns, please contact our Privacy Officer (using the following contact details):

by e-mail via our secure online form
by letter to 43 King St Perth WA 6000
in person, at our head office at 43 King St Perth WA 6000